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Getting Help for Medicare

Colorado State Health Insurance Assistance Program (SHIP)

SHIP helps people navigate the complex aspects of Medicare with one-on-one counseling and assistance, along with group education. Volunteer and paid counselors are available for free services throughout the year.


Senior Medicare Patrol (SMP)

SMP counselors empower and assist Medicare beneficiaries and their families and caregivers to prevent, detect, and report health care fraud, errors, and abuse. The counselors keep informed of current scams and educate the public. They also report cases to the state level for further investigation. The Colorado phone number to report Medicare fraud is 800-503-5190.

SHIP and SMP Counseling 

For an appointment, call a coordinator below from your county.

La Plata County Senior Services, Durango

SHIP and SMP

970-382-6444

Medicare Counseling Line

970-382-6367

Area Agency on Aging @ Montezuma Senior Services, Cortez

Debra Herrera, SHIP and SMP

970-403-2164

Archuleta & San Juan Counties, Area Agency on Aging

Caryn Hill, SHIP and SMP for Pagosa Springs 

Jean Smith, SHIP Counselor (Volunteer)

970-264-0501, Ext. 4

Keri Metzler, SHIP Counselor for Silverton 

970-946-9383

Dolores County Senior Services, Dove Creek

Pioneer Center

Nita Purkat, SHIP

970-677-2787

Website Links

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