Getting Help for Medicare

Colorado State Health Insurance Assistance Program (SHIP)

SHIP helps people navigate Medicare's complex aspects with one-on-one counseling, assistance, and group education. Volunteer and paid counselors provide free services throughout the year.

Senior Medicare Patrol (SMP)

SMP counselors empower and assist Medicare beneficiaries, their families, and caregivers in preventing, detecting, and reporting healthcare fraud, errors, and abuse. The counselors keep informed of current scams and educate the public. They also report cases to the state level for further investigation.

The Colorado phone number to report Medicare fraud is:

800-503-5190

SHIP and SMP Counseling

For an appointment, call the coordinator from your county below.

La Plata County Senior Services, Durango
SHIP and SMP

970-382-6444

Medicare Counseling Line

970-382-6367

Area Agency on Aging @ Montezuma Senior Services, Cortez
Debra Herrera, SHIP and SMP

970-403-2164

Archuleta & San Juan Counties, and Silverton Area Agency on Aging
Caryn Hill, SHIP and SMP

Jean Smith, SHIP Counselor (Volunteer)