top of page

Getting Help for Medicare

Colorado State Health Insurance Assistance Program (SHIP)

SHIP helps people navigate the complex aspects of Medicare with one-on-one counseling and assistance, along with group education. Volunteer and paid counselors are available for free services throughout the year.

Senior Medicare Patrol (SMP)

SMP counselors empower and assist Medicare beneficiaries and their families and caregivers to prevent, detect, and report health care fraud, errors, and abuse. The counselors keep informed of current scams and educate the public. They also report cases to the state level for further investigation. The Colorado phone number to report Medicare fraud is 800-503-5190.

SHIP and SMP Counseling 

For an appointment, call a coordinator below from your county.

La Plata County Senior Services, Durango



Medicare Counseling Line


Area Agency on Aging @ Montezuma Senior Services, Cortez

Debra Herrera, SHIP and SMP


Archuleta & San Juan Counties, Area Agency on Aging

Caryn Hill, SHIP and SMP for Pagosa Springs 

Jean Smith, SHIP Counselor (Volunteer)

970-264-0501, Ext. 4

Keri Metzler, SHIP Counselor for Silverton 


Dolores County Senior Services, Dove Creek

Pioneer Center

Nita Purkat, SHIP


Website Links

bottom of page