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Getting Help for Medicare

Colorado State Health Insurance Assistance Program (SHIP)

SHIP helps people navigate the complex aspects of Medicare with one-on-one counseling and assistance, along with group education. Volunteer and paid counselors are available for free services throughout the year.

Senior Medicare Patrol (SMP)

SMP counselors empower and assist Medicare beneficiaries and their families and caregivers to prevent, detect, and report health care fraud, errors, and abuse. The counselors keep informed of current scams and educate the public. They also report cases to the state level for further investigation. The Colorado phone number to report Medicare fraud is 800-503-5190.

SHIP and SMP Counseling 

For an appointment, call a coordinator below from your county.

La Plata County Senior Services, Durango

Connie Kintner, SHIP and SMP


Medicare Counseling Line


Montezuma County Senior Services, Cortez

Linda Germaine, SHIP and SMP



Archuleta County, San Juan Basin AAA, Pagosa Springs

Christie Schler, SHIP and SMP

Jean Smith, SHIP Counselor (Volunteer)

970-264-0501, Ext. 4

Dolores County Senior Services, Dove Creek

Pioneer Center

Nita Purkat, SHIP


Website Links

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